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Privacy Policy

Use of website
Your use of this website is governed by certain conditions. By browsing this website, you are deemed to have accepted them. The goods, including energy supply, services and offers featured in this website are only available in England, Scotland and Wales, and are subject to the stated conditions. All advertising is only intended for the market in England, Scotland and Wales.

Who we are
Team Green Britain is a brand name used by EDF Energy which is part of the EDF Energy family of companies. In our websites we sometimes use, We or Us to refer to such companies in general i.e. where no useful purpose is served by identifying any particular company. All corporate, brand and product names appearing on the pages of our websites are trademarks of their respective registered proprietor, and may only be used under licence from that proprietor.

In these conditions we use the term Information to mean all information, data, text, animation and graphic images contained on the pages of this website, including information contained in or ascertainable from the source code. Please note that we own the copyright of the contents of this website.

In these conditions we use the term Information to mean all information, data, text, animation and graphic images contained on the pages of this website, including information contained in or ascertainable from the source code. Please note we own the copyright of the contents of this website.

At Team Green Britain we respect your privacy and are committed to protecting the confidentiality of your personal information. The following statement explains how and under what circumstances we may use your details.

This Policy applies to personal information held about individuals. It does not apply to information we hold about companies and other organisations. This policy is in addition to any our information policies associated with specific products.

Marketing & disclosure of information
When you give us information in connection to Team Green Britain, that information will be held and used for the purpose of promoting all aspects of Team Green Britain and its sponsoring organisations to you in accordance with any associated information policy we may have. From time to time we may also wish to use information we hold about you to write to you or telephone you about other products and services offered by us and other organisations.

We have teamed up with other parties to provide specific services. When you sign up for these services, we will need to share names, or other contact information that is necessary for the third party to provide these services.

Understanding the way you interact with our site is very important to us which is why we monitor traffic and use the information to enhance our sites overall design, layout and functionality.

Discovering the pages that are of the most interest to you means that we can make them more accessible. In accordance with the Data Protection Act 1998, we follow strict security procedures and the storage and disclosure of information that you have given us, to prevent unauthorised access.

Product Terms and Conditions
If you apply for any product or services on our website, you should also read any associated terms and conditions related directly to that product, including any of our information policies associated with such products.

Use of Cookies
We use cookies to gather information about your computer for our services and to provide statistical information regarding the use of our Website to our advertisers. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve the Website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of the Website.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on the Website.

Whilst every effort is made to make sure that any pricing and discount information displayed on our website is correct, these prices do not form any part of a contract even if you sign up on-line, unless specified otherwise.

We have tried to ensure that all information we provide through this website is correct at the time of inclusion. We apologise if any errors have slipped through. Please note that the information is subject to change at any time without notice. You use the information contained in this website at your own risk as we make no warranties, representations or undertakings:

about any of the content of this website or of any other website referred to or accessed by hyper-text link through this website (including, without limitation, any as to the quality, accuracy, completeness or fitness for any particular purpose of such content); or
that the information is free of infection by computer virus, worms, Trojan horses or anything else capable of contaminating or destroying computer software.
We shall not be liable to any person for any false, misleading or inaccurate Information contained on the pages of this website and we do not accept liability for any use of the Information or reliance placed upon it.

External Links
This website contains links to other sites. Please be aware that Team Green Britain is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site, and to read the Privacy Statements of any other website that collects personally identifiable information. This Privacy Statement applies solely to information collected by this website.

Data Security
All pages where any personal data is transmitted are hosted on a secure server, and any personal data transmitted across the Internet is encrypted. We employ the latest technology to ensure the security of the information we collect and hold about you.

Changes to our Website Privacy Policy
If we decide to change our Website Privacy Policy, we will post the changes on this website so that you are always aware of the data we collect, how we use it and under what circumstances we may disclose it. If at any point we decide to use personally identifiable information in a manner different to that stated at the time it was collected, we will notify users.

Team Green Britain is a brand name used by EDF Energy Customers plc, Reg. No. 02228297 whose registered office is at 40 Grosvenor Place, London SW1X 7EN, incorporated in England and Wales. EDF Energy Customers plc is a wholly owned subsidiary of Team Green Britain plc. The responsibility for performance of the supply obligations for all Team Green Britain supply contracts rests with Team Green Britain Customers plc.

Last updated: June 2009